Shipping Policy for RelaxeMa.shop

Welcome to RelaxeMa.shop. We are committed to delivering your order quickly and securely across Europe.

Shipping Locations

We currently ship to customers across Europe, including Spain, Austria, Belgium, Bulgaria, and other eligible European countries.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

Shipping Time

• Standard shipping typically takes 5–8 business days depending on the destination.

• Delivery times may vary during holidays, promotions, or due to carrier delays.

Shipping Costs

• We currently offer Free Shipping on eligible orders within our shipping zones.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Incorrect Address Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address details provided by the customer.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Information

Trade Name: RelaxeMa.shop
Phone: +34 672 837 182
Email: benzakoursamir227@outlook.com
Address: Carrer de Pius XI 4, 46018 València, Valencia, Spain